Everyday tools

Recover deleted messages

When a contact deletes a message for everyone, WaBaCRM can show it to you. Use Show Recently Deleted Messages to see what was removed.

Privacy blur

Working in a café or sharing your screen? The Privacy settings hide parts of WhatsApp Web from anyone looking:

• Hide Profile Pictures
• Hide Contact Names
• Hide Last Message Preview
• Hide Media Preview and Hide Media Gallery
• Hide All Messages in Chat

Turn them on in Settings → Privacy.

Notes

Keep private notes on a chat that the customer never sees. Open the chat, choose Notes, then Create note. Notes can include a media file. Add this message to notes saves a message straight into a note.

Order tracking

Track Shipments keeps a list of orders with the product name, carrier and tracking code. Send product information to the customer shares the tracking link in the chat.

Click-to-chat links

Link Generator creates a link that opens a WhatsApp chat with you, with a message already typed. Put it on your website, Instagram bio or visiting card.

Start a Conversation opens a chat with any number without saving it to your contacts first.