Install the extension

WaBaCRM is a Chrome extension. It isn't on the Chrome Web Store, so you add it yourself in a few clicks. You only do this once; after that you update it the same way.

What you need

• Google Chrome on a Windows, Mac or Linux computer. Microsoft Edge and Brave work the same way.
• Your WhatsApp account, to link to WhatsApp Web.
• A WaBaCRM account. If you don't have one yet, create it here. The free trial starts straight away.

Download and unzip

1. Download WaBaCRM 4.3.94.
2. Unzip it. You get a folder called WaBaCRM.
3. Move that folder somewhere you will keep it, for example into Documents.

Important: Chrome loads the extension from that folder every time it starts. Don't delete, rename or move the folder later, or WaBaCRM stops working until you load it again.

Add it to Chrome

1. Open a new tab and go to chrome://extensions.
2. Switch on Developer mode in the top-right corner.
3. Click Load unpacked.
4. Select the WaBaCRM folder: the one that has manifest.json directly inside it, not a folder above it.
5. WaBaCRM appears in the list of extensions. Click the puzzle icon in the Chrome toolbar and pin WaBaCRM so it stays visible.

Note: Chrome may show a banner about extensions in developer mode. That is normal for extensions loaded this way. Close it; WaBaCRM keeps working.

Open WhatsApp Web

1. Go to web.whatsapp.com and link your phone if you haven't already.
2. The WaBaCRM menu loads on the side of WhatsApp Web, and asks you to log in.

Next: log in with your account.

If it doesn't show up

• "Manifest file is missing or unreadable": you picked the wrong folder. Pick the one that contains manifest.json.
• Nothing appears in WhatsApp Web: reload the WhatsApp Web tab after installing. Check that WaBaCRM is switched on in chrome://extensions.
• An old copy is still there: remove any other WhatsApp CRM extensions, including older WaBaCRM copies, so they don't conflict.