Buy or renew a licence

Everything about your licence is in your account at login.waba-crm.com. Log in with your licence email and password.

See your licences

Open My Licenses. For each licence you'll see:

• the login ID (email), name and mobile number;
• the type (demo or paid) and the end date;
• the password, when it can be shown. Older licences may show "reset to view": use Reset password to set a new one.

Buy or renew

1. In My Licenses, click Buy New License.
2. Choose the plan and how many licences you need. If you need a GST invoice, fill in your company details.
3. Pay with one of the payment methods shown.

Paying by UPI

1. The page shows a UPI QR code for the exact amount, with a reference number.
2. Scan it with any UPI app (Google Pay, PhonePe, Paytm, BHIM) and pay. Leave the reference in the payment note.
3. Back on the page, enter the UTR (the 12-digit transaction number in your UPI app), add a screenshot of the payment, and submit.
4. The payment shows as awaiting approval. Once it's approved, your licence end date moves forward.

Track a payment

My Payments lists every payment with its status:

Status	What it means
Awaiting approval	You submitted UPI details and we are checking the payment.
Approved	Your licence was extended. The page shows the old and new end dates and the days added.
Rejected	The payment couldn't be matched. Message us on WhatsApp with your UTR.

Approved payments have a printable receipt.

Give someone a free demo

Your account includes free demo licences you can give to a friend or a new customer. In My Licenses, click Create free demo, enter their name and email, and share the login details shown. The page tells you how many demos you have left.

When a licence expires

The extension shows Expired Subscription and stops the CRM features. Your boards, quick replies and settings stay saved in Chrome. Renew and log in again to carry on where you left off.