Learn Organise chats

Contact profiles and deal values

Keep customer details, products of interest and the value of each deal on the contact.

Every chat in WaBaCRM has a contact profile. Open a chat; the WaBaCRM side panel on the right shows the profile on its first tab.

The contact profile opens beside the chat, with name, email, gender, date of birth and more.
The contact profile opens beside the chat, with name, email, gender, date of birth and more.

What you can save

  • Name, gender and Date of Birth
  • Email, country, state and city
  • Company and job title
  • Lead's Origin: where the lead came from, such as an Instagram ad, website or referral
  • Entry Date and Exit Date
  • Products of Interest
  • Comments

Click Save Contact when you're done.

Deal values

Add a Business Value for what you're negotiating with the contact. Each value has a date and time, so you can add several over time. The sales funnel adds these up per tab.

Use the details elsewhere

  • Bulk sending can filter by Month's birthdays, gender, city, state, lead source, company and dates. See bulk sending.
  • Export Contact Profiles downloads every profile as an Excel file.

Saving contacts to your phone

Save Contact Name saves a contact's name to WhatsApp. Switch on Save contacts automatically to save new chats as they arrive. Sync with Google Contacts also adds them to your Google account.