Backup and restore

WaBaCRM keeps your data in your Chrome profile on your computer. A backup is a file with all of it, so you can restore after reinstalling Chrome or move to a new computer.

What a backup includes

Choose any of: CRM, Quick Messages, Appointments, Notes, Notifications, Bulk Sending, Flow, Orders, Webhook, IA (AI settings), Tabs, Profile, Contacts and General settings. Select All takes everything.

Export a backup

1. Open Settings → General and choose Create System Backup.
2. Click Select All, or tick what you need.
3. Click Export Backup. The file downloads to your computer.

Automatic backup

Set it once and WaBaCRM takes backups on a schedule.

1. Open Automatic Backup and click Create Automatic Backup.
2. Choose what to include and set the date and time.
3. Save. Edit Automatic Backup or Remove Automatic Backup change it later.

Import a backup

1. Open Settings and choose Import Backup.
2. Select the backup file.
3. Choose what to import. If WaBaCRM already has data, it asks Do you want to merge the data? Merge keeps both; otherwise the backup replaces what's there.

Tip: Keep a copy of your backup outside the computer, for example in Google Drive.