WaBaCRM
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Shipping and Delivery Policy

Last updated: 13 November 2026

WaBaCRM is software sold by RadhaMadhav Webstore LLP. It is delivered online only. Nothing is shipped by post or courier, and there are no shipping charges.

1. What you receive

  • A WaBaCRM licence for the plan and period you paid for (for example, one login for one year)
  • The WaBaCRM Chrome extension, downloadable from our download link and from your account
  • Your login details (email and password) for the extension and for your account at login.waba-crm.com

2. When you receive it

  • Online payments (UPI, card, net banking through Razorpay, or PayPal): the licence is activated instantly after a successful payment.
  • Manual UPI payments where you upload a payment reference: the licence is activated once we verify the payment, normally within a few hours and always within 24 hours.
  • Renewals and upgrades are added to your existing licence at once; the new end date shows in your account.

3. How it is delivered

Your login details and licence information are shown on screen right after payment and are also sent to the email address and WhatsApp number you gave us. You can see your licences, end dates and payment receipts at any time in your account under My Licenses and My Payments.

4. If you have not received it

If your payment went through but your licence is not active after the times above, contact us with your payment or order ID:

We activate it or refund the payment in full, as described in our Cancellation and Refund Policy.

5. Service area

WaBaCRM can be bought and used from anywhere. Payments in India are in Indian rupees (INR). WhatsApp Web, Google Chrome and an internet connection are required to use the extension.

6. Contact us