⚠️ Important Notice
All sales of WabaCRM licenses are final. We do not offer refunds once a license has been purchased and activated.
1. No Refund Policy
Due to the digital nature of our product and the immediate access to software and license keys, all sales of WabaCRM are final and non-refundable.
Once a license key is generated and provided to you, we cannot issue refunds for any reason.
2. Free Demo Period
We provide a 3-day free demo period for all potential customers. This demo allows you to:
- Test all features and functionality
- Evaluate the software's compatibility with your system
- Assess whether it meets your business requirements
- Get familiar with the user interface and workflow
We strongly recommend that you thoroughly test WabaCRM during the demo period before making a purchase decision.
3. License Activation Terms
Please note the following important points about license activation:
- License Transfer: Once a license is created and activated for a specific email ID, it cannot be transferred to any other email address under any circumstances.
- Immediate Access: Upon purchase, you receive immediate access to the software and license key.
- Digital Product: As a digital product, the license cannot be "returned" in the traditional sense.
4. Limited Exceptions
In very rare circumstances, we may consider refund requests only if:
- The software is fundamentally non-functional and we are unable to resolve the issue
- You accidentally purchased the same product twice
- The purchase was made fraudulently
All exception requests must be submitted in writing to info@waba-crm.com within 24 hours of purchase.
5. Technical Support
Instead of requesting a refund, we encourage you to:
- Contact our support team for assistance
- Check our documentation and tutorials
- Join our user community for help
Our support team is dedicated to helping you succeed with WabaCRM.
6. Updates and Upgrades
Your license includes:
- Free updates during your license period
- Technical support for the duration of your license
- Access to new features as they are released
7. Your Acknowledgment
By purchasing WabaCRM, you acknowledge that:
- You have tested the software during the free demo period
- You understand the no-refund policy
- You accept the license transfer restrictions
- You have read and agree to these terms
8. Contact Us
If you have questions about our refund policy, please contact us before making a purchase:
Remember: Take advantage of our 3-day free demo to ensure WabaCRM is the right solution for your business needs before purchasing.