Privacy Policy

Last Updated: January 15, 2026

1. Introduction

Welcome to WabaCRM ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp CRM Chrome extension and related services.

By using WabaCRM, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information
  • Name and contact information (email address, phone number)
  • Business information (company name, website)
  • Payment information (processed securely through our payment partners)
  • License key and activation details
2.2 Usage Data
  • Extension usage statistics and performance data
  • Browser type and version
  • IP address and general location
  • CRM feature usage patterns
2.3 WhatsApp Data

Important: All WhatsApp data processed by WabaCRM remains locally on your system. We do not:

  • Store your WhatsApp messages on our servers
  • Access your personal conversations
  • Share your contact information with third parties
  • Store your media files or attachments

3. How We Use Your Information

  • To provide and maintain our services
  • To process your payments and manage licenses
  • To send important updates and security notifications
  • To provide customer support
  • To improve our product and services
  • To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Limited access to personal data

Note: Since WabaCRM is a Chrome extension, your WhatsApp data remains on your local system and is never transmitted to our servers.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Payment processors, email service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

To exercise these rights, contact us at info@waba-crm.com

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: